Are you looking to make a difference in your community? If so, Peninsula Communications is looking to hire those interested in embarking on a career as a 9-1-1 dispatcher helping those in vital times of need.
What you’ll do
As a 9-1-1 dispatcher, you’ll work at the heart of emergency services. Your role is critical – you’ll field calls from individuals in crisis and coordinate responses with law enforcement agencies, fire departments and emergency personnel. Every day brings new challenges and opportunities to save lives and protect your community.
Your responsibilities include:
● Operating advanced communication systems.
● Handling computer transactions and recordkeeping.
● Dispatching help quickly and efficiently.
● Thriving under pressure while guiding callers and managing resources.
Supported by experienced staff, you’ll receive comprehensive training to excel in this fast-paced environment. With 12-hour shifts rotating every three months, you’ll become an integral part of a 24/7 operation that’s always ready to answer the call.
“Dispatchers are the first voice of hope for those in crisis and the vital link between our community and emergency services. This career offers not only the chance to save lives and help others but also the reward of personal growth, teamwork and working in one of the most beautiful regions in the world,” says Port Angeles police chief, Brian Smith.
Is this career right for you?
Being a 9-1-1 dispatcher requires more than technical skills. It takes compassion, quick thinking and an unshakable desire to help others. If you’re empathetic, thrive under pressure and possess strong computer skills this could be the perfect career for you. Dispatchers need to be:
● Compassionate and caring: Always ready to listen and assist.
● A critical thinker: Able to make fast, sound decisions under pressure.
● A multitasker: Capable of using multiple technologies simultaneously.
● Tech savvy: With the ability to handle advanced communication systems.
● A good listener: Able to comprehend and act on critical information.
● Resilient: Able to stay calm and focused in high-stress situations.
● A team player: Working seamlessly with colleagues to provide solutions.
● Detail-oriented: With excellent typing skills for quick and accurate data entry.
Benefits of the work
Peninsula Communications offers more than a fulfilling career. Dispatchers enjoy competitive compensation and outstanding benefits, including:
● $5,000 sign-on bonus upon successful completion of probation.
● Comprehensive medical, dental and vision coverage for employees and dependents.
● Longevity pay and accrued time off.
● Life insurance, long-term disability insurance and a wellness program.
● PERS retirement with matching deferred contributions.
● Educational incentives to support your growth.
And let’s not forget the location! You’ll work in one of the most beautiful regions in the world, surrounded by the stunning natural landscapes of Port Angeles.
If you’re 18 or older and eager to make a real difference, those interested are encouraged to contact humanresources@cityofpa.us and take the first step toward a rewarding career as a 9-1-1 dispatcher. Your community is counting on you. Are you ready to answer the call?
